Refund and cancellation policy
We ship the orders on the next working day. In any case we will ship your order within 48 hours. However in some cases, we may take longer, up to 3 working days, to ship the order. For Customer living in Metros and Tier-1 cities products will get delivered within 5 working days, and for the rest of India they make take up-to 7 working days.
We ship on all week days (Monday to Saturday), excluding Sunday & public holidays. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 0-2 days.
While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations. We Are not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
You will get updated status of shipment at its each stage from order is placed to, processes to, ready to ship to, dispatch to deliver. You can track your orders through: My Account → Orders.
Order Cancellation Rights
You are entitled to cancel Your Order within 48 hours without giving any reason for doing so.
The deadline for cancelling an Order is 48 hours from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: firstname.lastname@example.org
We will reimburse You no later than 48 hours from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Return & Refund Policy
Easy returns upto 5-7 days.
Replacement or full refund in case of genuine issue with delivered item within 1 week.
Other terms and conditions applicable.